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Safeguarding Information

Support for Children and Families

Please visit our Safeguarding Contact Information page if you wish to raise a Safeguarding concern with the school

We strive to maintain a pastoral care system that enables students to feel secure and provides students, parents and carers with support and advice.   Parents and carers are encouraged to speak to staff should they have any concerns about their child/ren or need support to manage a situation that is impacting their child/ren at home.   

There are a number of external agencies that provide parents and carers with support and advice on a range of matters including, but not limited to; support for children and young people; services for families; e-Safety guidance; Mental Health support, bereavement support; and advice for those experiencing domestic abuse. 

The following webpages contain links to different organisations that operate nationally and locally, in the London Borough of Hillingdon, to provide support and advice. 

  • National Safeguarding Webpage: including links that provide support for children and young people, mental health support, e-Safety advice and support, services for families and support for domestic violence and abuse.
  • Local Hillingdon webpage: providing links to organisations that provide support locally including but not limited to Hillingdon Safeguarding Children Partnership, Hillingdon Foodbank and Refuge.

Please visit our Policy page to view the Trust's Safeguarding Policy and Local Arrangements for Safeguarding.

Operation Encompass

An important part of our commitment to keeping our pupils safe is sharing information with other organisations who work with and support children and families in Hillingdon such as the Hillingdon Multi-agency Safeguarding Hub (MASH), the Metropolitan Police and other agencies that form the Hillingdon Safeguarding Children Partnership.  The school has also signed up to receive alerts from the Metropolitan Police through Operation Encompass: this system enables the police to notify the school when a pupil has been exposed to domestic abuse.  The DSLs can then use the information that has been shared, in confidence, to ensure the wellbeing of the child or make provisions or adjustments to assist the child and their family.  Please see the letter previously sent to parents (below) for more information.


Our students are increasingly spending more time online, both in school and at home, to enhance their learning.  To help keep children safe when they are online, the school has a statutory duty to monitor the activity of anyone using school-owned devices to access the digital environment with the aim of providing visibility to safeguarding risks which may otherwise go under the radar.  Following a review of various software monitoring options, the Elliot Foundation Academies Trust have instructed Smoothwall to conduct this monitoring for all of its academies. Please visit our Privacy Notice - GDPR page for further information about how Smoothwall monitor usage and how the data is stored.