Skip to content ↓

Covid-19 Information for Parents

January 2022 Update 

The school follows Government and TEFAT guidance in relation to policies and procedures implemented as a result of COVID-19. 

The following information and guidance has been taken from

Parents / carers should continue to be vigilant and look out for symptoms of COVID-19.  The main symptoms of COVID-19 in children are:

  • a high temperature
  • a new, continuous cough – this means coughing a lot, for more than an hour, or 3 or more coughing episodes in 24 hours
  • a loss or change to sense of smell or taste – this means they cannot smell or taste anything, or things smell or taste different to normal

If your child has any of the main symptoms of COVID-19, even if they're mild:

  1. Get a PCR test (test that is sent to a lab) to check if they have COVID-19 as soon as possible.  Tests can be booked online at a local centre:
  2. Your child should stay at home and not have visitors (self-isolate) until you get the test result – they can only leave home to have the test. Check if you and anyone else your child lives with need to self-isolate.
  3. If you are unsure whether your child should be in school please either email Mrs Childs, Welfare Officer ( or call 01895 590087 BEFORE coming to school.  

The NHS website contains a wealth of information to support families who think they may have COVID-19 or been in contact with someone who does.  Please visit the following page for information on when to self-isolate and what to do:

Please visit the following page for the most up-to-date Government guidance:

Contacting the School

Please do not visit the school unless you have an appointment as we are continuing to minimise visitors to our school site.

  • If you have any questions, please send us an email at

  • The main school email is monitored throughout the day during term time and your email will be directed to the right staff member for a response.

  • If you don’t have easy access to email, you can still call the main school number and leave a message and a member of staff will get back to you.

School Drop-off / Collection

  • All visiting adults, including parents and carers, are required to wear a mask or suitable face covering when attending the school site.   If you are genuinely exempt then we would ask you to wear a sunflower lanyard. 
  • Please continue to socially distance to protect our whole community.
  • We will be operating staggered start and finish times for different year groups to minimise the number of visitors on site at any one time.  Please refer to the Temporary Staggered Start and Finish Time page for further information.  
  • Please continue to follow the one way system.  We ask that all parents / carers, apart from those with children in Year 2, enter the school site via the Uxbridge Road gate and leave through the Nicholls Avenue gate.   
  • Year 2 parents / carers and their children may enter via the Nicholls Avenue entrance.
  • Students in Year 6, Year 5, Year 4 and Year 3 may also enter the school site on Nicholls Avenue providing parents / carers are happy that their child is sufficiently independent enough to walk the short distance and enter the school building alone.   

School Uniform

Please make sure that your child is wearing extra layers over their school uniform so that we can keep the classrooms well ventilated and the children warm. The extra layers do not need to be school uniform. We now have Government funded monitors in the classrooms monitoring the air quality.

Support for Children and Families

Please inform us of any significant events that have happened in your family particularly if you have sadly experienced a death in the family due to COVID-19.  It will enable your child’s class teacher/LSA to take extra care when discussing current affairs with your child. If you need to pass on any information you can do it in one of two ways. You can send an email to Mrs Childs ( our Welfare Officer explaining the situation or you can send an email asking Mrs Childs or Mrs Chaplin (Pastoral Care Manager) to telephone you for a discussion. Please be reassured that we will manage all information received sensitively and it will only be used to support your child’s wellbeing.

Our Safeguarding Webpage  also contains links to different organisations that can provide support, both nationally and specifically in the London Borough of Hillingdon.

Whilst the school was closed we launched a virtual Rainbow Room to contribute to supporting children's mental health and wellbeing.  This resource remains available to support families to stay mindful and calm together.  Please click on the following link to the Virtual Rainbow Room site:

The London Borough of Hillingdon are also offering a free Educational Psychology telephone helpline service to parents.  Please see our SEND Information page for further information.

Free School Meals

We are aware that there may be families who have had a change of circumstances recently making them eligible for certain benefits.  If you think that your child / children may now be eligible for free school meals, please contact Mrs Childs at for a confidential conversation.

School / The Elliot Foundation Policies and Guidance

The Covid-19 pandemic has required us to rethink the way we educate our pupils and work with their families to ensure everyone's safety and well-being.   The Elliot Foundation's Covid-19 page provides information relating to the Trust's approach to safely managing the reopening of its academies as well as links to Covid-19 related Trust wide policies and guidance documents that have been introduced.  

Below you will also find a list of documents and appendices specific to Hillingdon Primary School.  Copies of these documents can be found at the bottom of the page.

  • Intimate Care Policy Appendix
  • Online Safety Guidance (including links to advice for parents)
  • PPE Policy 
  • Pupil Behaviour Policy Appendix
  • Pupil Stationery and Equipment List
  • Safeguarding Policy Appendix
  • TEFAT Social Distancing Policy

Communication: Staying in Touch

We are continuing to communicate with our families via letter, email and on Twitter.  You can follow us at @Hillingdon_PS where we share and showcase the excellent work of staff, pupils, parents and governors and celebrate the success and achievements of the children.

Please click on the link to the right to access copies of all of the letters sent to parents to communicate arrangements during school closure and partial reopening.  Please visit our News and Events / Letters page for all other letters.

Home Learning

Please see the Virtual Learning message for parents from the CEO of the Elliot Foundation below:  

  • In the event of school closure and / or partial school opening, online work will be set for all children from Years 1 to 6 on Google Classroom. 
  • TEFAT’s Home Learning Support Site provides easy access to Google Classroom; other online learning tools including TT Rockstars, Bug Club, Spelling Shed and MyMaths; and online safety guidance for parents.
  • Separate arrangements for students in Nursery and Reception will be communicated to parents / carers.
  • All children will be encouraged to keep reading.  Copies of First News are being shared with KS2 parents via email and can also be found in the children’s Google Classrooms.
  • Please contact the school office at for support with any issues you may be having with technology that impact your child's access to home learning.
  • For further information about the provision of Remote Education please see the Remote Education Information for Parents document at the bottom of this page.